auto-AGENTS™ handle reservations, modifications, room upgrades, guest requests and loyalty across voice, chat and WhatsApp, grounded in your PMS and loyalty systems over MCP, personalized, and self-improving through every stay.
Reservations, modifications, room upgrades, guest requests and loyalty handled end to end across voice, chat and WhatsApp, grounded in your PMS and loyalty systems over MCP, personalized to the guest, in 119+ languages.
The agent recognizes the guest, retrieves the reservation and loyalty tier over MCP, and resolves bookings, modifications and requests end to end, across the front desk and every property.
Reservations, modifications, room upgrades, late checkout and guest requests resolve autonomously in your PMS over MCP, instantly, in any language, around the clock.
Grounded in loyalty tier and stay history, the agent books and modifies reservations, arranges late checkout and offers the right upgrade in your PMS over MCP. Personalized, not scripted.
Grounded in property and local knowledge over MCP, the agent books dining, transport and experiences, handles in-stay requests, and routes housekeeping or maintenance, lifting both revenue and guest satisfaction.
Proven agents for the use cases hospitality teams see every day. Clone one, connect your systems over MCP, and go live in days, each resolves a real workflow end to end and keeps improving itself with RSI.
Searches availability and rates and books rooms with add-ons.
Date changes, extensions, late checkout and policy-based waivers.
Offers suites, amenities and experiences at the right moment.
Housekeeping, maintenance and amenity requests routed to the right team.
Recommends and books dining, spa, transport and experiences.
Manages room blocks, RFPs and rooming lists for groups.
Explains charges, splits folios and processes payments.
Reservations, modifications, upgrades, guest requests and loyalty handled end to end across voice, chat and WhatsApp.
Autonomous, always-on capacity covers overnight and peak-season volume without scaling front-desk headcount.
Personalized upgrades and attentive concierge service lift both guest satisfaction and ancillary revenue.
A closed production loop runs continuously: resolve, measure, learn, optimize. autoQA scores 100% of conversations, winning responses get promoted, and prompts, routing and TokenTrim™ inference-compression retune themselves. Resolution climbs and cost decays, every change gated and reversible.
You don't re-train or re-build. The system promotes what works across your hospitality workflows and retires what doesn't, so the curve bends in your favor week over week.
The frontier model is the easy part. auto-AGENTS™ wrap it in the runtime, controls and guarantees a hospitality operation actually needs.
Grounded in loyalty tier, preferences and stay history over MCP, so bookings, upgrades and offers are tailored to the guest in front of you.
Retrieval-grounded across property-management (Opera, Mews) and loyalty systems, so the agent books, modifies and upgrades in real systems, not scripts.
Benchmarked for ~10,000 concurrent conversations with autoscaling, built to absorb peak-season and event-driven spikes across every property.
Reservations, modifications, cancellations, room upgrades, late checkout, loyalty questions and in-stay requests, taking real action in your PMS and loyalty systems over MCP.
Yes, grounded in loyalty tier and stay history, it offers the right room upgrade, amenity or experience at the right moment, lifting revenue while helping the guest.
It books dining, transport and experiences from your property and local knowledge over MCP, and routes housekeeping or maintenance requests to the right team.
Voice, chat, WhatsApp, SMS, in-room and web, with live translation across 119+ languages that preserves tone and brand voice.
Deploy on your hardest hospitality workflow and watch resolution climb as the RSI loop tunes itself, your team handles only what truly needs a person.
Pick a real scenario from your operation. In 30 minutes we'll build it, test it, and resolve it across your channels, on your systems, in your languages.
