We are Commerce.AI, proud makers of auto-AGENTS™.
We build the self-driving contact center, autonomous voice and chat agents that resolve customer conversations end to end. Our mission: put the world's most advanced AI within reach of every organization, and share the upside with the people who help build it.
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Commerce.AI has built enterprise AI since 2016. Today we make auto-AGENTS™: autonomous voice and chat agents that resolve customer conversations end to end and improve themselves in production. Our mission is to keep the most advanced AI both affordable to use and open to invest in, so its benefits reach beyond a handful of large companies and funds.
How we got here.
Precursor, the founders' previous startup was acquired by the Walmart Group.
Commerce.AI founded, Joint Development Agreement with Walmart.
Expanded beyond retail, first deployments in new verticals.
Raised our seed round via crowdfunding, oversubscribed, by choice.
Partnered with Microsoft.
First to bring LLMs to the contact center.
Launched auto-MATE™, AI that assists human agents.
Launched auto-AGENTS™, autonomous AI agents.
Processed 1 billion conversations.
Launched RSI, Recursive Self-Improving auto-AGENTS™.
The people building it.
Democratizing AI.
We believe in democratizing AI. That means enabling AI to unleash its power to serve every person and every organization in the world. But that also means democratizing investment opportunities in mission driven AI startups. We raised three rounds of funding so far, all oversubscribed. While we invited prestigious institutional investors to invest in Commerce.AI, we also gave opportunity to every day investors to join the rounds via leading crowdfunding platforms. That means we have the support and cheering from over 2000 investors to help build our vision.
Our Values
Customer first
Service leadership
Technical curiosity
Produce more. Consume less. Stay lean.
Global by design.
Tall Idea Labs, Inc. (DBA Commerce.AI), building from four hubs across three continents.
Sunnyvale
440 N. Wolfe Rd, Sunnyvale, CA, USA
München
Retailtech Hub, Balanstr. 73, House 19, 81541 München, Germany
Tokyo
1 Chome-16-3 Dogenzaka, Shibuya City, Tokyo 150-0043, Japan
Bengaluru
S V Rd, Sadanandanagar, Bennigana Halli, Bengaluru, Karnataka 560016, India
Help democratize AI, and build the self-driving contact center.
We're hiring across research, applied AI, platform engineering, security and go-to-market. If you want to put frontier models to work on real customer conversations, we should talk.