auto-AGENTS™ run scheduling, refills, triage navigation, benefits and follow-up across voice and chat, HIPAA-grade, grounded in your EHR over MCP, and recursively self-improving so access improves and call volume drops, week after week.
Natural, on-brand voice agents handle scheduling, refills, triage and follow-up in 155+ languages, with sub-500ms responses, booked, verified and resolved without a human in the loop.
From the first ring, the agent verifies the patient, pulls the right record over MCP, and resolves the request end to end, escalating to a nurse or coordinator only with full context.
Scheduling, rescheduling, refills and benefits questions resolve autonomously across every line, day and night, so staff stop drowning in routine calls and patients stop waiting on hold.
The agent confirms identity, checks eligibility and provider availability, and completes the action in your scheduling and pharmacy systems over MCP. No transfers, no callbacks.
Symptom intake follows your clinically-approved protocols, flags red-flag symptoms instantly, and routes to nurse triage, telehealth or 911 guidance, with every turn logged for QA and compliance.
Proven agents for the use cases healthcare teams see every day. Clone one, connect your systems over MCP, and go live in days, each resolves a real workflow end to end and keeps improving itself with RSI.
Books, reschedules and cancels across providers and sites, and fills openings from the waitlist automatically.
Verifies and submits prescription refills, checks status, and routes to a pharmacist when review is needed.
Runs clinically-approved symptom intake and routes to nurse line, telehealth or ER guidance.
Verifies coverage, explains benefits and estimates out-of-pocket cost before the visit.
Collects history, medications, consent and insurance, and pre-registers the patient.
Explains statements, sets up payment plans and takes PCI-compliant payments.
Proactive reminders, confirmations and recall for overdue or gap-in-care patients.
Shares ready results per policy and books the recommended follow-up.
Triages and advises after hours, escalating to the on-call clinician.
Scheduling, refills, benefits and FAQs handled end to end across voice and chat, deflections become resolutions.
Always-on capacity absorbs peaks and after-hours volume without adding staff, so patients reach care faster.
Proactive outreach and instant rescheduling cut no-shows and keep schedules full.
A closed production loop runs continuously: resolve, measure, learn, optimize. autoQA scores 100% of conversations, winning responses get promoted, and prompts, routing and TokenTrim™ inference-compression retune themselves. Resolution climbs and cost decays, every change gated and reversible.
You don't re-train or re-build. The system promotes what works across your healthcare workflows and retires what doesn't, so the curve bends in your favor week over week.
The frontier model is the easy part. auto-AGENTS™ wrap it in the runtime, controls and guarantees a healthcare operation actually needs.
HIPAA-aligned with BAAs, PHI minimization, field-level encryption, PII/PHI redaction, tenant-scoped KMS and an immutable audit trail. SOC 2 Type II and HITRUST-ready.
Retrieval-grounded on your EHR, scheduling and pharmacy systems over MCP, Epic, Cerner and more, with clinically-approved triage protocols and zero-data-retention training.
Run in your VPC, on-prem or by region for data residency. Benchmarked for ~10,000 concurrent conversations with p95 latency budgets.
Yes. auto-AGENTS™ operate under a BAA with PHI minimization, field-level encryption, PHI redaction, tenant-scoped KMS and an immutable audit trail, SOC 2 Type II and HITRUST-ready, deployable in your VPC or on-prem for data residency.
Yes, the agent retrieves and writes back to Epic, Cerner, scheduling and pharmacy systems over MCP, so it completes real actions like booking, rescheduling and refills rather than just answering questions.
Symptom intake follows your clinically-approved protocols, flags red-flag symptoms immediately, and routes to nurse triage, telehealth or emergency guidance, every turn logged and scored for QA.
Live translation across 155+ locales preserves tone and clinical accuracy, so every patient is served in their language without extra staffing.
Deploy on your hardest healthcare workflow and watch resolution climb as the RSI loop tunes itself, your team handles only what truly needs a person.
Pick a real scenario from your operation. In 30 minutes we'll build it, test it, and resolve it across your channels, on your systems, in your languages.
