auto-AGENTS™ resolve balance and payment questions, card disputes, transfers and fraud alerts across voice and chat, identity-verified, PCI- and SOC 2-grade, grounded in your core banking systems over MCP, and recursively self-improving.
Identity-verified voice agents resolve balances, payments, card disputes and transfers, PCI- and SOC 2-grade, grounded in your core banking systems, every action audited.
The agent authenticates the caller, retrieves the account over MCP, and completes the transaction or files the dispute end to end, with PII masking and full audit on every step.
Balances, payments, transaction history and card controls resolve autonomously, with sensitive data masked and every action written to an immutable audit trail.
The agent verifies identity, gathers the facts, opens the case in your core system over MCP, and sets accurate expectations. Customers get a resolution path, not a transfer.
Payment reminders, fraud alerts and balance nudges go out with consent lists, time-zone throttling and STIR/SHAKEN signing, and the same agent handles the inbound response end to end.
Proven agents for the use cases banking teams see every day. Clone one, connect your systems over MCP, and go live in days, each resolves a real workflow end to end and keeps improving itself with RSI.
Balances, transactions, statements and beneficiary or address changes after identity verification.
Files disputes, issues provisional credit, and blocks or reissues cards.
Schedules payments and runs P2P, ACH and wires with step-up verification.
Application status, documents needed and rate questions across the pipeline.
Verifies suspicious activity and confirms or freezes the account in real time.
Consent-aware reminders, payment arrangements and hardship intake.
Identity verification, document capture and compliant account opening.
Freezes, unfreezes, travel notices and limit changes on demand.
Finds nearby branches, ATMs, hours and appointment booking.
Balances, payments, disputes and card controls handled end to end, your team handles only complex or sensitive cases.
TokenTrim™ and 24/7 autonomous capacity cut cost per contact while absorbing seasonal and incident-driven spikes.
Every conversation is scored for disclosures and policy adherence, not a 2% sample.
A closed production loop runs continuously: resolve, measure, learn, optimize. autoQA scores 100% of conversations, winning responses get promoted, and prompts, routing and TokenTrim™ inference-compression retune themselves. Resolution climbs and cost decays, every change gated and reversible.
You don't re-train or re-build. The system promotes what works across your banking workflows and retires what doesn't, so the curve bends in your favor week over week.
The frontier model is the easy part. auto-AGENTS™ wrap it in the runtime, controls and guarantees a banking operation actually needs.
PCI DSS network segmentation and PAN masking, SOC 1 & SOC 2 Type II, GDPR, and a language-agnostic policy engine for disclosures, with an immutable audit trail.
Retrieval-grounded over MCP across core banking, card and payments platforms, so the agent transacts and files disputes, with field-level encryption and zero-data-retention training.
Run in your VPC, on-prem or by region. Benchmarked for ~10,000 concurrent conversations with graceful degradation under load.
Yes, PCI DSS network segmentation, PAN masking and field-level encryption, alongside SOC 1 & SOC 2 Type II and GDPR. Sensitive data is redacted in transcripts and every action is written to an immutable audit trail.
Through your existing auth and MFA flows over MCP, knowledge factors, OTP and voice biometrics where enabled, before any account action is taken.
Yes. It opens disputes, issues provisional credits, schedules payments and runs transfers in your core and card systems over MCP, and sets accurate SLA expectations.
Outbound campaigns use consent lists, time-zone throttling, retry cadence and STIR/SHAKEN signing, with full consent and contact logging for compliance.
Deploy on your hardest banking workflow and watch resolution climb as the RSI loop tunes itself, your team handles only what truly needs a person.
Pick a real scenario from your operation. In 30 minutes we'll build it, test it, and resolve it across your channels, on your systems, in your languages.
