auto-AGENTS™ handle troubleshooting, warranty, registration, parts and service scheduling across voice, chat and app, grounded in your product knowledge and service systems over MCP, deflecting truck rolls, and self-improving with every case.
Model-aware troubleshooting, warranty, registration and parts resolved remotely, guided diagnostics that deflect the truck roll and only dispatch a technician when it's truly needed.
The agent identifies the model, walks the customer through guided diagnostics from your knowledge base over MCP, and resolves or schedules service end to end, only dispatching a tech when truly needed.
Most service calls are fixable remotely. The agent runs guided diagnostics grounded in your product KB, resolves the issue, and only schedules a technician when the fix truly requires one.
The agent identifies the exact model, retrieves the troubleshooting tree and known issues from your knowledge base over MCP, and guides the owner to a fix, or orders the right part automatically.
The agent verifies warranty, registers products, and orders the correct part to the customer’s address over MCP, closing the loop without a callback or a transfer.
Proven agents for the use cases appliances teams see every day. Clone one, connect your systems over MCP, and go live in days, each resolves a real workflow end to end and keeps improving itself with RSI.
Model-aware diagnostics that resolve error codes and common faults remotely.
Verifies and registers warranties and confirms coverage.
Identifies the exact part by model and ships it to the customer.
Books a field technician, arranges loaners and shares ETAs.
Walks through installation, app pairing and configuration.
Proactive outreach and remedy scheduling for field actions.
Reads device telemetry to predict faults and pre-empt failures.
RMA creation, pickup scheduling and refund processing.
Offers and enrolls extended warranty and protection plans.
Troubleshooting, warranty, registration and parts handled end to end, first-contact resolution climbs.
Remote guided diagnostics resolve issues that used to require a costly technician dispatch.
TokenTrim™ and 24/7 autonomy cut cost per contact while covering every product line and language.
A closed production loop runs continuously: resolve, measure, learn, optimize. autoQA scores 100% of conversations, winning responses get promoted, and prompts, routing and TokenTrim™ inference-compression retune themselves. Resolution climbs and cost decays, every change gated and reversible.
You don't re-train or re-build. The system promotes what works across your appliances workflows and retires what doesn't, so the curve bends in your favor week over week.
The frontier model is the easy part. auto-AGENTS™ wrap it in the runtime, controls and guarantees a appliances operation actually needs.
Retrieval-grounded on your manuals, error-code trees and known-issue base over MCP, so diagnostics are accurate to the exact model, with zero retraining.
Connected to warranty, registration, parts and field-service scheduling, so the agent resolves, registers, ships parts and books techs in real systems.
Live translation across 119+ languages and 24/7 coverage, consistent guided support in every market you sell into.
It runs guided diagnostics grounded in your model-specific knowledge base, resolving fixable issues remotely and only dispatching a technician when the repair genuinely requires one.
Yes, it’s retrieval-grounded on your manuals, error-code trees and known issues over MCP, so guidance is specific to the exact model and current firmware, not generic.
It verifies and registers warranties and orders the correct part to the customer’s address over MCP, closing the loop without a callback.
Voice, chat, in-app, SMS and WhatsApp, with live translation across 119+ languages for consistent support in every market.
Deploy on your hardest appliances workflow and watch resolution climb as the RSI loop tunes itself, your team handles only what truly needs a person.
Pick a real scenario from your operation. In 30 minutes we'll build it, test it, and resolve it across your channels, on your systems, in your languages.
